Safar Lee

Returns & Refunds

Change of Mind

We do not accept returns or exchanges due to change of mind. Please review all product details and photos carefully before completing your purchase.

Order Cancellation

You may cancel your order before it is dispatched (while the order status is CONFIRMED). Once dispatched, cancellations cannot be accepted.

To cancel, contact us immediately via the channels below or through our Help & Q&A page.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with clear photos of the issue.

We will arrange a replacement or refund as quickly as possible.

Exchange Eligibility

Exchanges are accepted within 7 days of delivery for items that are:

Refund Method & Timeline

Approved refunds are processed as a PhonePe payment reversal back to your original payment source.

Refunds typically reflect within 3–5 business days after approval, depending on your bank or payment provider.

⚠️ We're a small brand — every piece is made with care. If something isn't right, we want to know and will always do our best to make it right.